People Begged for a Human the Second AI Took Over Support

In a result that will stun precisely nobody who has ever tried to reach a living human about a billing error, fresh surveys show people’s craving for an actual person climbing while their patience for AI agents craters and the frustration spikes clean through the ceiling. How shocking could the result possibly be. The companies that deployed your f*ucking AI to “improve service” mostly improved one single number, the one sitting at the bottom of the layoff spreadsheet. CNBC on the chatbot rage .